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Balancing real-time and text based internet communications

Jul 5, 2012 | Articles, Technology

Like many of the second generation tech geeks who grew up with the internet, I came of age communicating on e-mail, IM, txts, and IRC. As a teenager, the phone was reserved for very personal conversations or emergencies, and snail mail was a relic of the past that was...

How to polish up a social service website with a few simple workflow changes

Feb 17, 2012 | Articles, Technology

The final polish on social service websites must not be forgotten in the rush to provide content. I have noticed over the last few years that this tends to happen to social service websites especially. Smaller social service agencies who maintain their own site...
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